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Urgent
telephone harassment
If someone has put your
phone number or street address in an ad without your
consent on astrofonix and you are receiving unwanted
calls or visitors, please visit our
support ticket
and select abuse from the drop down menu when selecting
the department you wish to contact.
- Please put
Emergency somewhere
in the subject line of your email.
- Include the URL or
ad ID number, if you know it.
- If you have not seen
the ad, or if you are not familiar with astrofonix,
please give us as much information as you can. For
instance, tell us which astrofonix city and category
it's probably posted in, any keywords that might
appear in the ad,etc...
NOTE: If your issue does
not involve urgent telephone harassment or unwanted
visitors to your home or workplace, please follow the
procedures described directly below under "other
harassment".
Please DO NOT designate your message as
Emergency!
Other harassment
Please contact us via our
support ticket
if someone has posted personal information about you on
the site, such as your email address or picture. Be sure
to include the URL or ad ID number of the post so we can
find it quickly and remove it.
Abusive
or Spam emails
If you receive an abusive
or spam email response to one of your ads, please
forward to our
support ticket.
We don't get involved in disputes, but we may be able to
provide advice in cases of persistent unprovoked
attacks.
Depending on the
circumstances, you may also want to forward the details
of the abusive email to the sender's email account
provider (i.e., Yahoo!, Hotmail, AOL).
General complaints
about abusive
ads
Please press "Report Abuse"
in the abusive ads.You may find the "Report Abuse" link
on the top
right hand corner of the ad. |